Your security and privacy come first

GoTravel™ takes the worry out of government transactions with industry-leading security and privacy protection.

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Data security

GoTravel™ solutions and services are hosted on AWS servers infrastructure and secured using bank-level, 256-bit TLS encryption. A robust suite of technologies and procedures encrypt your information and provide additional layers of protection as we manage and process your applications.

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Privacy shield

We respect your privacy and recognize the importance of maintaining the confidentiality of your personal information. GoTravel™ will not share or resell your personal information with non-applicable third parties other than the government entities you asked us to help you with.

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Malware protection

GoTravel™ employs industry-leading Norton 360 along with other security measures to protect against malware and spyware intrusions and reduce the risk of identity theft.

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PCI compliance

GoTravel™ fully embraces The Payment Card Industry Data Security Standard (PCI DSS), a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.

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Dedicated security staff

Using internal checks, external tests, and real-time monitoring, GoTravel™ security specialists seek to safeguard your information 24/7. GoTravel™ works proactively with federal and state regulatory entities on anti-fraud initiatives and to detect suspicious behavior. If you have any security-related questions, please contact us.

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Login and device history and notifications

We monitor account activity in order to prevent unauthorized access and ensure that your personal information remains private and safe. We will never ask you for your password. If you detect any suspicious activity in your account, please contact us.

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Service Level Agreements (SLA)

GoTravel™ guarantees to meet or exceed 99% uptime and customer service availability. GoTravel™ employs cloud-based web application firewalls (WAF) and distributed denial of service (DDoS) prevention tools to ensure reliable, uninterrupted service.

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Multi-factor authentication

When you enter your password, we’ll send a unique, single-use code to your trusted device or email address for secure and safe access every time.

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Making government transactions effortless with smarter technology

With GoTravel™ solutions doing the heavy lifting for you, your government applications virtually take care of themselves.

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